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Frequently Asked Questions Q. Will I need to get my photo retaken for the new OWLcard? A. No. Students do not need to have their pictures retaken. Q. When will my current A. At this time, July 5, 2005. On that date, you must begin using your new OWLcard because your current card will no longer work for access privileges or Diamond Dollars.
Q. When and where do I go to pick up my new OWLcard? A. Please see the Student OWLcard Distribution web page for locations and dates.
Q. Will I need to show any identification to pick up my OWLcard? A. Yes. You
will be required to show your
current Q. When I get my OWLcard, what should I do with my old card? A. Students should hold onto their old card until they know that their OWLcard is active and working properly. Once you have successfully used your OWLcard, it is important to destroy your old card as it is encoded with personal information. You will not be required to return the old card. Q. If I am not currently registered or not yet registered for Summer or
Fall, will I still get a new ID? A. Yes. Any student registered for the Spring 2005 semester who is not graduating in May will have an OWLcard printed. Q. Will my OWLcard include my Diamond Dollars, parking, and meal plan
privilges? A. Yes. Your OWLcard will have your TUid and the same access information that was on your old card including building access, residence hall access, meal plan, parking and Diamond Dollars. Q. Will I have to reactivate parking or my meal plan on my new OWLcard? A. No. The
access information for services such as parking and your meal plan that was on
your old card will be on your initial new OWLcard. The procedures to renew these services will
remain the same. Q. If my TUid is printed on the OWLcard, can’t someone gain access to
my personal A. Knowing your TUid does not necessarily give
anyone access to your personal Q. Do I have to wear my OWLcard on campus? A. You are not required to wear your OWLcard at all times. Please keep it handy, however, so you can present it to security personnel when entering buildings.
Q. What do I do if I lose my OWLcard over the summer break? Can I use the old ID when I come back to
campus until I get a new one printed? A. If you lose your new OWLcard over the summer break, you will need to go to either Academic Records (2nd Floor Conwell Hall) or Diamond Dollars (1910 Liacouras Walk, Room 202) when you return to campus for a replacement card. At other campuses, go Academic Services or the Bursar’s Office. Your old card will no longer work. Q. What do I do if my OWLcard is stolen or lost? A. If your OWLcard is stolen or lost, you should notify Campus Safety Services immediately by calling 215-204-1234. The card will then be cancelled and no further transactions will be allowed. To obtain a replacement card on Main Campus, go to either Academic Records in Conwell Hall, 2nd floor, or Diamond Dollars, 1910 Liacouras Walk, Room 202. At other campuses, go to Academic Services or the Bursar’s Office to obtain a replacement card. Q. Are there particular A. In
general, the Q. What should I do if someone asks for my SSN and I am not sure that I
should give it to them? A. No one
should verbally ask you for your SSN except Computer Services Help Desk. Computer Services will verbally ask for the last four
digits of SSN to confirm identity when giving confidential information
(such as an account password) over the phone. There
may be, however, some non-Temple, third-party, or government forms that also require
your SSN. If you
are not sure whether you should disclose your SSN, send an e-mail message to
the University Privacy Officer at privacy@temple.edu. ----------------------------------------- Faculty-Related Questions (Please also review Staff FAQs.) Q. Am I still permitted to use SSNs in e-mail correspondence with
students or other faculty? A. Any transmission of data containing Social Security numbers by Temple-related individuals over any communication network, including e-mails, must be transmitted through encrypted mechanisms. Procedures on how to do this are available on the project Web site at: http://ssn2tuid.temple.edu Q. Am I permitted to use TUids in e-mail correspondence with students
or other faculty? A. Yes.
The TUid can be used in e-mail correspondence with students or other faculty. Q. Will my SSN and the SSNs of my students still be listed on class
sheets and grade lists? A. No. The TUid will be listed instead of the SSN. Q. Can I post grades using the TUid? A. No. You cannot use the full TUid or any portion of the TUid to
post grades. As a alternative, you can use Blackboard for posting grades. Q. I have student records that list SSNs. What should I do with these
records? A. Review the documents and shred all unnecessary files, e-mail messages, or documents containing the SSN. If you need to hold on to particular paper files that include the SSN, you must safeguard then in a locked cabinet or secure office. All necessary electronic files (spreadsheets, databases) containing SSNs must be converted to TUids unless your use of the SSN is approved by the Provost and the Vice President for Computer and Information Services. For conversion instructions, go to the project Web site (http://ssn2tuid.temple.edu) and under SSN Conversion, click on Directions. Q. Are there any circumstances in which I would need to use a student’s
SSN? A. Use of the SSN is now greatly
restricted and requires the approval of the Provost and the Vice President for
Computer and Information Services. To review - Social Security number Usage Policy http://policies.temple.edu/getdoc.asp?policy_no=04.75.11 - Social Security number Usage Procedure http://policies.temple.edu/getdoc.asp?policy_no=04.75.12 ----------------------------------------- Q. How will I get my OWLcard? A. On June 15, OWLcards
will be sent directly to each department using the same delivery process as
paychecks. A designated person in each department will be responsible for
distributing the cards.
Q. When will my current A. At this time, On that date, you must begin using your new OWLcard because your current card will no longer work for access privileges or Diamond Dollars.
Q. When I get my OWLcard, what should I do with my old card? A. Employees should hold onto their old card until they know that their OWLcard is active and working properly. Once you have successfully used your new OWLcard, it is important to destroy your old card as it is encoded with personal information. You will not be required to return the old card. Q. Will my parking privileges be affected by the new OWLcard? A. No. All privileges
working on the old card will be automatically assigned to the new OWLcard. The procedures to renew these services will remain the
same. Q. Will I still have access to
get in to my building? A. Yes. All privileges working on the old card will be automatically assigned to the new OWLcard. Q. If my TUid is printed on the OWLcard, can’t someone gain access to
my personal A. Knowing your TUid does not necessarily give
anyone access to your personal Q. Do I have to wear my OWLcard on campus? A. You are not required to wear your OWLcard at all times. Please keep it handy, however, so you can present it to security personnel when entering buildings.
Q. What do I do if my OWLcard is stolen or lost? A. If your card is stolen or lost, you should notify Campus Safety Services immediately by calling 215-204-1234. The card will then be cancelled and no further transactions will be allowed. To obtain a replacement card, contact Human Resources. Q. Are there particular A. In
general, the Q. What should I do if someone asks for my SSN and I am not sure that I
should give it to them? A. No one should verbally ask you for your SSN except Computer Services Help Desk. Computer Services will verbally ask for the last four digits of SSN to confirm identity when giving confidential information (such as an account password) over the phone.
If your SSN is required on a There
may be, however, some non-Temple, third-party, or government forms that also
require your SSN. If you
are not sure whether you should disclose your SSN, send e-mail to the
University Privacy Officer at privacy@temple.edu. Administrative-Related Questions: Q. Will the University update
its systems, forms, and procedures to adopt the new TUid? A. Yes. The TUid is the new
identifier that Q. Will my department need to change the forms we use in the office? A. Yes. As stated in Exhibit C in the Social Security number Usage Procedures
policy (http://policies.temple.edu/getdoc.asp?policy_no=04.75.12) all Q. What do I do if a student or
employee doesn’t know their new TUid? A. A team has been established
to develop policies, procedures, and guidelines on how to confirm the
identities of students, faculty, and staff who don’t know their TUids. Training
will also be available. Departments will be notified when this information is
ready. The information will also be posted on the project Web site at: http://ssn2tuid.temple.edu Q. If my department needs to
request the SSN on a form, do I need to acquire formal permission? A. Yes. You will need to submit a copy of the Social Security Number Usage Request Form to justify your department’s reason for requiring the SSN. You will also be requested to provide the precautions you will implement to safeguard the information. A link to the Social Security Number Usage Request Form is available on the project
Web site (http://ssn2tuid.temple.edu)
under SSN Conversion, Checklist. Q. Does my office have to
convert current paper records that list SSNs (i.e., records of students
currently enrolled, currently being advised, etc.)? What about historical records? A. No, but all paper files containing Social Security numbers must be safeguarded in a locked cabinet or secure office. Q. I have PC Word documents and
e-mail messages that contain SSNs? What should I do with them? A. All necessary electronic files (spreadsheets, databases) containing SSNs must be converted to TUids unless your use of SSNs is approved by the Provost and the Vice President for Computer and Information Services. For conversion instructions, go to the project Web site (http://ssn2tuid.temple.edu) and under SSN Conversion, click on Directions. Q. Can I use the TUid in e-mail
correspondence with students or other staff members? A. Yes.
The TUid can be used in e-mail correspondence with students and staff. Q. Where can I find the University’s
official policy about the use of SSNs? A. - Social Security number Usage
Policy http://policies.temple.edu/getdoc.asp?policy_no=04.75.11 - Social Security number Usage
Procedure http://policies.temple.edu/getdoc.asp?policy_no=04.75.12 |
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